Crap that is. Despite all the wonder's of the modern world.
I was sitting on a plane when this was revealed to me. Trying to fold down the tray table without it catching on the laminated safety card. I realised that it was like this on every plane I'd every been on.
Why on earth don't they make the pockets a quarter of an inch lower, or easier still make the card a little shorter so this doesn't happen? It's obvious and basically costless (Ok not to change it on existing seats, but to make it different on new ones).
Unfortunately, despite all the management guru blather about excellence, nine times out of ten mediocrity actually does cut it.