...I'd like to beat the crap out of. Actually, it might not be one plumber, it's more likely to be two or three different people.
Let me explain. We recently moved to a new condo. One of the faults our building inspector detected was seepage around the base of both toilets, something which we asked the seller to rectify and which was agreed as part of the purchase contract. Their idea of fixing it was to caulk around the base, sealing the water in temporarily but not fixing the underlying problem. After a couple of weeks the water seeped under the tiles and up through the grouting, necessitating further repairs.
It seems the problem goes back to the construction of the building which is only five years old. The drain pipes were installed too low, so that when the tiles where installed the flange sat below the level of the floor so that the toilet didn't make good contact with the wax ring that provides the all important seal. Whether the problem was one plumber or two, it's inexcusable. It's obvious a bathroom floor is going to be tiled, so the person installing the pipe should have allowed for that, and then it would have been readily apparent to the person installing the toilet that the flange was below the level of the tile and therefore a double wax ring was required.
Whoever you are, shame on you. A plumber who can't install a toilet so it doesn't leak is about as incompetent and pathetic as you can get. I'm a computer geek who's not particularly handy, but having installed a grand total of one toilet before, I know how to do it right.
Shame also on the developer, Wintergreen Homes, who ought to hire competent people and supevise their work.
As for the previous owner, who lives in a condo with two leaking toilets for five years? Gross.
Finally, thanks to Matt at Mountain Resorts who fixed the problem right. If any of you other guys what to learn how to install a toilet properly, I suggest you give him a call.