Thursday, May 24, 2012
World's worst telco
I haven't tried every telco in the world, but I would be very, very surprised if there is anyone out there worse than Australia's Telstra. Even AT&T aren't this bad and they are the template for "totally customer un-friendly former monopoly telco". I'm trying to use a Telstra pre-paid mobile phone while I'm in Australia - unfortunately Telstra is the only carrier with coverage at my Mum's house - and at every single step the processes and technology have failed to work as they should. Whatever is the opposite of the Midas Touch, Telstra has it; everything it touches turns to crap.